bookings & cancellation policy

Use your Bsport account via the login button on our class schedule or directly through the Bsport App (we highly recommend to use the App!) to book and cancel your classes. Please cancel as soon as you know you can’t make it, so other people have the chance to join in! Our FREE CANCELLATION POLICY IS 24 HOURS before your booked class. 

If you miss the 24h cancellation period, please still cancel your spot: you  keep your credit if someone else books the free spot and the class is fully booked.

PREGNANCY: with your doctor’s clearance you can join the group classes up to week 20. After that we offer pre- and postnatal and private classes only. Please contact us for more information when the next 10-week course block is scheduled. Please inform our teachers about your pregnancy before class.

You can also book private sessions or exclusive classes for up to 6 people. Contact us via hello@ayur-pilates.com.
 

arrival & check-in

FIRST TIMERS: please CHECK YOURSELF IN at the check-in counter and let our teachers know that it is your first time. We will explain you the basics and take care of you. Please make sure you arrive 10 MINUTES BEFORE class. To be able to offer you the best possible workout as a first timer, we ask you to book Classic Flow or Men's Flow.

Our doors open 10 minutes before class but please arrive at least 5 MINUTES BEFORE so you have enough time to check-in, change and get ready. If you have any questions feel free to reach out to the teacher. Also, please let our teachers know if you have any injuries or complaints. 

There are no parking spaces directly on site but you can PARK IN THE SURROUNDING STREETS. Usually, you find a parking lot around. If you are coming by public transport: the studio is located just in between metro station MUSTERSCHULE which is 200 meters away, metro station GRÜNEBURGWEG and ESCHENHEIMER TOR are 10 minutes walking distance.

Our doors are locked as soon as the class has started. For safety reasons and fairness towards the other participants we CAN'T ACCEPT LATECOMERS. So please make sure you arrive on time!

the studio

For safety reasons GRIPPY SOCKS ARE MANDATORY for all reformer classes. You can purchase them in our studio or bring your own.

We are a SHOE-FREE STUDIO. There are LOCKERS for your bags and a wardrobe. We recommend you to come already in workout gear but in case you need to change there is space in our bathroom. 

After class the reformer and all props used during class must be wiped clean. Please treat the studio like your home. All levels, ages and genders are welcome.